CHURN PREDICTION

Recognise customer needs and react on time before they churn

Challenge

Churn (switch of telco providers) is very important information for every telco and we need to understand why this happens in our organization 

Goal

Decrease client’s churn rate 

Our solution

Ml model trained on historic churn data and all important features about customer behaviour to better understand and prevent churn 

Business Value

Increase customer base, increase of revenue

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